Data Center Facility Operations Lead

About the role

As the Facility Operations Lead within the Data Center Infrastructure organization, you will define and manage end-to-end operations across Anthropic’s growing fleet of data center infrastructure. You will be accountable for the global operations management of critical mechanical, electrical, plumbing, and control systems. As a subject matter expert in data center infrastructure and operations, you will develop scalable processes for execution, help manage data center partners & vendors, lead deployment schedules, and maintain close coordination with related disciplines such as design, engineering, and capacity planning. If you are experienced in operations, are passionate about HPC data centers, & enjoy working in complex, fast-paced environments, we welcome you to apply.

Responsibilities:

• Define the Facility Operations strategy including SLAs, incident management, reporting methods, and approaches for reporting.

• Oversee third-party deployment, commissioning, and ongoing maintenance of facility infrastructure such as switch gear, technology cooling systems, and computer room air handlers. 

• Define expectations and standards to enable third-party success in each of the critical operations domains.

• Create standards for monitoring data center systems operation, minimizing risk, and effectively responding to/managing excursions and incidents.

• Develop innovative approaches to improve time to market and equipment availability while minimizing cost and complexity.

• Enable scale-out of operations through industry best practices optimization of bill of materials, logistics, and physical processes.

• Manage partner relationships and maintain alignment with Anthropic goals.

You may be a good fit if you:

• Have 10+ years of experience in data center facility operations as a manager, engineer, technical lead or related role.

• Can demonstrate a proven track record overseeing a portfolio of mission critical systems.

• Are a subject matter expert in facility operations process development including deployment, commissioning, & maintenance.

• Are experienced in third-party partner relationship management.

• Bachelor's degree in relevant domain or equivalent practical experience.

It's a bonus if you have:

• 15+ years of experience managing operations for large scale data centers.

• An understanding of AI/ML workloads, including power, cooling, and network connectivity

• Experience supporting technology cooling solutions such as rear door heat exchangers and/or cooling distribution units,

• Experience managing third-party datacenters such as colo operators and/or contract staffing vendors.

• Familiarity with data center facilities commissioning processes including developing commissioning plans, creating criteria, and conducting hand-over reviews