Internal Communications Manager: GTM

About the role

Anthropic is seeking an Internal Communications Manager to serve as a dedicated communications partner to our go-to-market (GTM) organization – the teams responsible for selling and diffusing Claude into enterprises around the world. 

Internal communications at Anthropic is not a support function that plans meetings and sends newsletters. The best people in this role operate like advisors who embed themselves deeply in the orgs they support, earn a seat at the leadership table, write on behalf of executives, and see around corners, anticipating what the organization will need to hear before anyone asks for it. There are traditional elements to the role too, like all-hands planning and org change announcements, and you'll run those with operational excellence. 

This role can be based in either San Francisco or NYC. 

Responsibilities

• Own the internal communications strategy for your portfolio within GTM, becoming an expert in the team's work and a trusted member of its leadership support team
• Serve as an advisor to our Chief Commercial Officer and their team - helping them think through what to say and when, draft communications in their voice, and give them expert counsel
• People manage a small team (one/two directs), supporting the global GTM org 
• Translate complex sales strategy and customer stories into narratives that land with employees across every function 
• Anticipate communications needs before they arrive (e.g. launches, customer wins, organizational change, moments of external attention) and have a plan ready for how we’ll bring employees along
• Design and implement strategies to boost signal and reduce noise, so employees know what's important and what it means for them
• Plan and execute internal fora like all-hands and AMAs with operational excellence
• Partner closely with the broader internal communications team to ensure updates are accurately and consistently cascaded across existing channels and live forums

You may be a good fit if you

• Have 12+ years of experience in communications or an adjacent craft where you learned to make complex, high-stakes material clear under pressure (e.g journalism, speechwriting, chief of staff work, strategy and operations)
• Are an exceptional writer with a particular talent for distilling complex concepts  into plain English, with a nose for great storytelling
• Have served as a trusted advisor to senior leaders and know how to build those relationships: when to push, when to listen, and how to deliver a recommendation even when it’s something an exec may not want to hear
• See the big picture and are able to connect individual team updates to company strategy and mission
• Have a keen eye for organizational culture and can recognize authentic moments worth amplifying

Strong candidates may also

• Have worked at AI companies, frontier tech companies, or other organizations where the work moves faster than most people can follow
• Have built or run internal communications programs during periods of rapid organizational growth