Senior Forward Deployed Engineer

About the Role

Join a customer-facing engineering team at a European AI commerce SaaS company. You'll bring software engineering experience to solutions that use AI chat and voice agents to help shoppers navigate complex product ranges, with online and in-store experiences that include search and checkout.

What You'll Do

• Apply software engineering skills in a customer-facing solutions or implementation context.

• Contribute to customer-facing work involving AI chat and voice agents for complex product ranges.

• Support solutions that connect product discovery with search and checkout experiences.

What We're Looking For

• Hands-on software engineering experience in a customer-facing role, such as forward deployed, solutions, or implementation engineering.

• German language proficiency.

Location

This is a remote role open across Europe. The primary location is Cologne, North Rhine-Westphalia, Germany, and the team is based in Hamburg.