Product Manager, App Foundations

About the Role

Claude is one of the fastest-growing AI products in the world, with tens of millions of users worldwide relying on Claude across web, mobile, and desktop. As a Product Manager on the App Foundations team, you’ll be responsible for key parts of the product experience spanning the core Claude user-experience, and primitives such as memory, voice mode, and artifacts. You'll be improving and scaling a product that has enormous reach. This requires strong systems thinking, judgement about what to build next, deep care for craft and quality, and the ability to move quickly in a highly cross-functional environment, while maintaining our commitment to safety and beneficial AI.

Key Responsibilities

• Own the end-to-end strategy, roadmap and execution for your area
• Design capabilities as systems that flexibly extend to all Claude products
• Translate frontier model capabilities into simple, intuitive experiences that a broad consumer audience can understand and love
• Analyze product metrics and user feedback to identify opportunities and optimize performance
• Use a mix of quantitative data, experimentation, and user research to deeply understand user behavior and make prioritization calls
• Set a high bar for quality and craft — sweat the details of the everyday interactions that millions of people experience
• Partner closely with design, engineering, data science, research, and marketing to ship high-impact product improvements at a fast cadence
• Balance rapid iteration with our commitment to AI safety and ethics

Minimum Qualifications

• Experience working on products with millions of users
• Exceptional product taste and instincts for what makes experiences delightful
• Highly analytical and fluent in experimentation and using data to drive decisions
• Excellent communication and stakeholder management skills
• Ability to thrive in a fast-paced, ambiguous environment
• Passion for AI technology and its potential impact on society
• Technical background or ability to work effectively with engineering teams
• Ability to translate nascent model capabilities into compelling product experiences

Preferred Qualifications

• 8+ years of product management experience, across both consumer and enterprise
• Founder experience is a plus
• AI product experience is a plus
• Working on products that were both B2C and B2B is a plus