Production Supervisor — Sonny V2 Line (Robotics)

We believe general-purpose, generally-intelligent robots will be built in our lifetimes. Robots will work in our factories, move our goods, walk on our streets and eventually be in our homes. To build that future, research and deployment must work in lockstep: real-world operation must make the technology better, and better technology must make deployment easier. We're looking for the thinkers, builders, and leaders who want to be part of that loop.

Founded by MIT alumni and backed by over $40M from leading AI and robotics investors, we deploy real robotic systems directly into the facilities that power the physical economy. We don't just build robots — we build them, ship them, and keep them running.

About Sonny

Sonny is Tutor's two-armed, human-like robot worker built for the warehouse. Powered by Tutor's own AI, Sonny can move through a facility on its own, pick items off shelves, and deliver completed orders — no programming required. Its first job is e-commerce order picking, with kitting and packaging work coming next. Sonny is built in Watertown, MA, and you'll supervise the line that builds it.

Become the Sonny product expert

• Work directly with Hardware Engineering and Production Engineering through the prototype and pre-production runs, building units hands-on and learning the robot end to end
• Learn every subassembly, harness, test step, and known failure mode well enough to train and troubleshoot without Engineering support
• Capture what you learn as build notes, defect logs, and manufacturability feedback that shape the production-ready design and process
• Become the first point of contact on the floor for any Sonny build or test question

Lead the team on the floor

• Supervise, train, and develop a team of assembly and test technicians dedicated to Sonny; get a new tech productive in a week
• Run the daily rhythm of the line: standups, build targets, escalations, and end-of-shift handoffs
• Hold the standard on safety, quality, and workmanship — and coach every tech to it
• Handle scheduling, timekeeping, performance feedback, and cross-training so the line never depends on one person
• Participate in hiring and onboarding as the team grows

Execute the build plan

• Turn the monthly build plan into daily and weekly work assignments, and keep the line on schedule
• Track clear-to-build status and escalate material, tooling, or capacity gaps early enough to fix them
• Manage WIP and line balance so units move through assembly, bring-up, and test without piling up
• Report daily output, First Pass Yield, and on-time status, and drive the corrective actions on your line

Build the FRU kits

• Build Field Replaceable Units and spare-parts kits alongside production units, so every robot ships with the spares it needs and the field team never waits on Manufacturing
• Maintain FRU build cadences, inventory targets, and packaging/labeling standards with Supply Chain and Maintenance

Bring the line up, then make it repeatable

• Work with Production Engineering to develop, validate, and lock work instructions, test procedures, fixtures, and error-proofing for the Sonny V2 process
• Absorb design and BOM changes on a monthly cutover cadence without stalling the line
• Drive continuous improvement: flag recurring defects, eliminate waste, and reduce build hours per unit
• Ensure every unit is traceable in ION (our MES) from kitting through final acceptance

Work across the company

• Supply Chain: kitting, shortages, and NCMR dispositions
• Production Engineering: process bring-up, tooling, test coverage, and change control
• Deployment: ship dates, configuration, packaging, and what the customer needs on day one
• Hardware Engineering: manufacturability feedback that makes the next revision easier to build

• 5+ years leading technicians in a production or manufacturing environment as a lead or supervisor, including scheduling, training, and performance feedback
• Hands-on experience with production planning: translating a build schedule into daily work, tracking materials readiness, and hitting a delivery commitment
• Experience bringing up a new product or line, not just running a mature one
• Working knowledge of lean manufacturing, 5S, and root-cause problem solving, applied on a real floor
• Experience with an MES/ERP for work orders, traceability, and inventory
• Strong electromechanical assembly and test skills — you can read a drawing, a BOM, and a test log, and you know what good workmanship looks like
• Clear, direct communicator who can report status upward and set expectations with the team

Nice to haves

• Bachelor's degree in Engineering or Supply Chain Management (a big plus)
• Robotics, automation, medical device, aerospace, or other low-volume, high-complexity electromechanical assembly
• Experience working with Engineering on prototype or pilot builds ahead of production release
• Experience building spare-parts or service kits for a deployed fleet
• Lean Six Sigma Green Belt
• Experience running a line through frequent engineering changes / NPI

You've run a floor before and you know the job is people first, process second, and the numbers follow.

You want to know the product cold — not just how to build it, but why it's built that way and what breaks when it isn't.

You don't wait for a perfect process — you build with what's in front of you and improve it every week.

You treat a missed build target as a problem to solve, not a status to report.

You're calm when the BOM changes on a Tuesday, because you planned for it on Monday.

Most importantly, you want to be the person who built the line that put Sonny into the world.