Head of AI Delivery Operations
On-site
Fresh
Full-time
Director+
GTM
Compensation
Salary undisclosedDescription
🚀 We’re hiring at Supersonik!
The way software is sold is changing radically. We’re entering the agentic era: AI agents that don’t just assist, but actively run core go-to-market workflows like demos, onboarding, enablement and sales training.
At Supersonik, we’re building the infrastructure that makes this possible.
We’re backed by Andreessen Horowitz (a16z), supported by angels from Google, DeepMind, and leading SaaS companies, and already working with some of the most ambitious software teams in the world. A new category is emerging, and Supersonik is going to be part of the GTM stack of the future.
🎯 The role: Head of AI Delivery Operations
You are the deepest expert at Supersonik on what makes a great agent, and on how to build the team that builds them. You will lead and scale the Forward Deployed Engineering function, own delivery velocity and quality across every agent in production, and codify the playbook that defines what good looks like. For the first six months, you are a player-coach: personally rolling up your sleeves on the hardest agents while simultaneously building the team around you.
The Position
- Operations leader who has scaled and managed large frontline or technical teams at high-growth companies (Glovo, Uber, Zendesk, Flexport or similar)
- Uses data dashboards and operational tooling daily to monitor team performance, identify bottlenecks, and drive output quality across many people
- Comfortable owning delivery metrics, SLAs, and quality standards at scale
- Player-coach for the first six months: personally handling the most complex agent builds while building the team around them
- Owns the FDE hiring funnel, ramp process, and IC performance framework
- Codifies what good looks like: the Supersonik agent playbook, anti-patterns, and quality benchmarks
- Acts as the feedback loop between delivery and Engineering: surfacing patterns, priorities, and platform gaps
- Technical enough to read code, prompt LLMs, and understand integrations, but not a software engineer
Must-haves
- 5+ years managing large operational or technical delivery teams (10+ ICs)
- Experience running operations through dashboards and data, not gut feel
- Track record of building ramp programmes that scaled with team growth
- Proven ability to hire, develop, and performance-manage at pace
🌞 Benefits
💵 Salary: Competitive according to experience
📈 Stock options: Build the future of Supersonik and participate directly in the company’s long-term upside.
🧩 Impact: Be part of our startup journey from day one, playing a key role in our growth and building something meaningful from the ground up
💳 Factorial card: Flexible compensation for transport and restaurants!
🏢 Great office in Barcelona: work positioned in one of the best neighborhoods, with a great view of the city!
🌱 Why Supersonik
- Small, elite team with deep startup, top tier consulting and tech experience.
- Early exposure to C-levels, top tier AI and strategy decisions.
- Real ownership in defining how agentic systems are used in the real world.
🏠 We are based in Barcelona and work in-person — Not as a constraint, but by design: tight collaboration and fast learning from one of Europe’s most exciting tech hubs.
If you want to be at the center of the agentic future of software, this is a unique opportunity.
Stack
LLMsAgentic AI
- Posted
- May 19, 2026
- Last seen
- Jul 4, 2026
- First seen
- Jul 4, 2026
