Deal Desk Manager (Contract)

About the Role

We’re seeking a highly collaborative, detail-oriented Deal Desk Manager Contractor to support Armada’s global Deal Desk and GTM teams. This role sits within the Revenue Operations organization and partners with Sales, Legal, and Finance to ensure deals move quickly, accurately, and compliantly from quote to close. 

The Deal Desk Manager will work alongside Armada’s Deal Desk team to manage the order form approval process, partner closely with the field to draft and finalize order forms, and ensure adherence to pricing, legal, and operational policies. This is a fast-paced role that requires urgency, strong judgment, and a customer-first mindset while balancing accuracy and compliance. 

Location. This role is remote, but working East Coast hours may be required.

What You'll Do (Key Responsibilities)

• Manage Armada’s order form approval queue with a high sense of urgency, ensuring timely turnaround to support deal velocity and customer needs 
• Draft, review, and finalize order forms in close partnership with Sales, Customer Success, Finance, and Hardware teams, supporting both hardware and software transactions 
• Ensure all order forms comply with approved pricing, discounting policies, and legal requirements 
• Serve as a trusted advisor to the field, consulting on order form structure, deal mechanics, and process best practices 
• Collaborate closely with Legal and Finance to resolve non-standard deal terms and ensure accurate deal documentation 
• Perform quality checks on executed order forms to confirm completeness, accuracy, and readiness for booking and downstream processes 
• Act as an internal SME for Partner and resale order forms, ensuring pricing compliance across regions and resale orders 
• Identify recurring deal issues or process friction and partner with Deal Desk, Legal, Finance, and RevOps to recommend and implement improvements 
• Support continuous improvement of Deal Desk workflows, templates, and approval processes to scale with Armada’s growth 
• Maintain clear documentation and guidance for order form processes and standards 
• Act as a highly responsive point of contact for deal-related questions from cross-functional teams 

Required Qualifications

• 8 years of experience in Deal Desk, Financial Analysis, Sales Operations, Legal Operations, or a related role in a B2B company 
• Experience supporting global sales teams, preferably in a business that sells both hardware and software 
• Strong attention to detail with the ability to balance speed and accuracy in a high-volume environment 
• Working knowledge of pricing approvals, discounting structures, and order-to-cash processes 
• Excellent communication skills and comfort working cross-functionally with Sales, Legal, Finance, and Operations 
• Ability to manage multiple priorities, deadlines, and stakeholders simultaneously 
• A collaborative, solutions-oriented mindset  

Preferred Qualifications

• Experience supporting international deals, including multi-currency or region-specific requirements 
• Familiarity with CRM and deal management tools such as Salesforce, DocuSign, Ironclad, Dealhub, or similar platforms 
• Exposure to contract structures such as MSAs, order forms, and software license agreements 
• Experience in a startup or high-growth environment 

Compensation

For U.S. Based candidates: To ensure fairness and transparency, the hourly range for this role for candidates in the U.S. are listed, varying based on location experience, skills, and qualifications.  

We use a geographic pay structure based on cost-of-labor markets. 

• Tier 1 (e.g., SF Bay Area, NYC, Seattle): $60– $75
• Tier 2 (most U.S. metro areas): $52– $66
• Tier 3 (other cities): $50 - $62

Final compensation will be determined by experience, scope, and level, and may vary from the posted range. 

Benefits (USA)

• Competitive hourly rate
• Medical, dental, and vision (subsidized cost)
• Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA)
• Retirement plan options, including 401(k) and Roth 401(k)
• Unlimited paid time off (PTO)
• 14 paid company holidays per year

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