Agent Deployment Lead

About the Role

This is a hands-on deployment role at an early-stage AI startup building autonomous agents for enterprise procurement and accounts payable workflows. You'll own the full customer journey from signed contract to confirmed first value — bridging sales, engineering, and customers while building the playbooks that allow the company to scale. This role sits at the centre of product, delivery, and customer success.

What You'll Do

• Own deployments end-to-end: plan timelines, align stakeholders, orchestrate go-lives, and shield engineers from onboarding work.

• Configure and tune AI agents to each customer's procure-to-pay reality, testing against real cases until they perform in production.

• Translate customer requirements into clear integration specs for engineering (ERP, DMS, email infrastructure) and flag risks early.

• Run key user trainings and manage change so customers see measurable value from day one.

• Build support infrastructure — ticketing, escalation paths, partner frameworks — and handle live issues yourself.

• Engage enterprise IT departments during sales cycles in German, addressing security and compliance questions with technical credibility.

• Capture recurring challenges, edge cases, and field feedback and feed them back to product and engineering weekly.

• Run each onboarding as a structured project, balancing parallel deployments, shifting priorities, and competing stakeholders.

What We're Looking For

• 2–3 years in consulting or structured implementation, delivering complex projects with senior client stakeholders.

• Hands-on experience configuring, deploying, and tuning AI agents or autonomous systems in production environments.

• Native German proficiency and strong professional English (C1+); comfortable leading technical discussions with IT departments and senior management.

• Experience mapping enterprise business processes (procure-to-pay, order-to-cash, or similar) to system workflows and integration requirements.

• Technical depth in ERP systems, data integration, and enterprise IT infrastructure sufficient to translate requirements into engineering specs.

• Builder mentality: you create playbooks, frameworks, and support infrastructure from scratch in fast-moving environments.

• Proven ability to manage parallel workstreams, shifting priorities, and competing stakeholder demands with structured tracking and risk flagging.

• Daily hands-on experience with AI tools and a clear-eyed understanding of what agents can and can't do in practice.

• Background in supply chain, procurement, or industrial operations is a plus.

Location

On-site in Berlin, Germany. Visa sponsorship is not available.