Technical Program Manager, Billing

About the Role

Anthropic's billing surface is growing fast. New products, new regions, and new channels all need to be metered, priced, invoiced, and reconciled, and the work to make that happen crosses billing engineering, GTM systems, finance, and support teams. Today much of it runs on escalations rather than programs.

We're hiring a Technical Program Manager to own the cross-functional programs in this space. You'll partner closely with billing engineering, GTM systems, finance and treasury, product, and support, and give leadership a single clear view of priorities, dependencies, and progress.

Responsibilities

• Drive the cross-team programs that build billing platform foundations, from scoping and tradeoff decisions through delivery
• Standardize how new commercial work enters billing: a framework driven intake, clear owners, and sequenced dependencies across billing teams and their stakeholders
• Own the promotions program end to end: one repeatable path from proposal to configuration to reconciliation, for both self-serve and sales-led programs
• Own commercialization and launch readiness for billing: no new product or SKU launches without pricing, metering, invoicing, and reporting in place
• Own the change process for the charge pipeline
• Run payments operations programs in partnership with finance and treasury, including currency and FX

You may be a good fit if you

• Have 6+ years of technical program management experience, with a track record of owning cross-functional programs end to end
• Can reason about metering, invoicing, and payment flows, and the data pipelines behind them
• Have run launch readiness programs where a new product needed its commercial and billing path in place before it shipped
• Can build trust with engineers, finance and treasury partners, GTM systems, product, and support teams, and translate between them
• Are comfortable driving outcomes across teams that don't report to you
• Would rather build a repeatable process than keep fixing the same problem by hand

Strong candidates may also have

• Experience with promotions or credit programs or enterprise billing platforms
• Familiarity with FX, treasury, month end close, or reconciliation
• Background in payments operations, billing platform, or quote-to-cash product management
• Familiarity with chargeback and refund operations