about us

Every 10 minutes, 18 million conversations happen between businesses and consumers around the world.

For decades, the consumer side of those conversations sucked: long queues, robotic menus, repeated explanations, and advice that is often unhelpful. Most people today still cannot simply say what their problem is in natural language when communicating with businesses.

AI changes that. For the first time, companies can have natural conversations with customers at massive scale. Every B2C company - from energy providers to telcos to insurers - will use AI agents to talk to their customers. The number of conversations businesses will handle is going to explode in the coming years.

At telli, we are solving the challenges that come with that shift. Today, leading B2C companies like Sky are already using telli to deploy thousands of voice agents to provide their customers with a new experience. But building a first voice agent is easy, getting it to drive real outcomes for customers and businesses is the hard part. telli helps companies build, deploy, and improve consumer-facing AI voice agents at scale. This will become one of the most important software categories of the next decade, and we intend to win it.

We are a small, AI-pilled team that likes to solve hard problems. Be it engineering, product, or GTM - we build, experiment, and move fast, while heavily leveraging the capabilities of AI models. All of us like to challenge ourselves and take real ownership over what we do, all while still staying humble and keeping a low-ego culture.

Check out our principles to see how we work.

mission

As Analyst for Strategic Growth & Operations at telli, you turn data and ambiguity into decisions. You work directly with the founding team on the questions that determine how fast we grow: where our next customers come from, which processes scale and which break, and where we invest our time.

what you’ll do:

• own analyses that drive real decisions - from funnel and revenue deep-dives to pricing and market sizing

• identify bottlenecks in our growth and ops processes, then design and implement fixes

• run special projects end-to-end: scope the problem, coordinate, deliver the outcome

• automate manual workflows across the company using AI and no-code tools

• work directly with the founding team
  

what makes you a great fit:

• you're analytical to the core - structured thinking, strong with numbers

• you turn messy, ambiguous problems into clear frameworks and next steps

• you're hands-on and not afraid of doing unglamorous work to get to the answer

• you're tech- & automation savvy and heavily leverage AI tools in your daily work

• you communicate crisply in writing - your analyses convince without a meeting

• you have 1+ years of experience in consulting, VC, a high-growth startup, or a comparable analytical role

• you're a strong communicator in both English and German

you may not make a good fit if:

• you only want to do high-level "strategic" work without touching the data yourself

• you need a polished playbook - here you'll often be the one writing it

• you aren't comfortable juggling multiple projects at once

• you prefer analysis over impact - your work here has to change decisions, not fill slides

• you’re only looking for a typical 9–5