Service Operations Technician

About the Role:

Our Mission is to safely deliver focused, end to end testing and execution of Stack AV's autonomous driving business. Service Operation’s mission is to create and maintain a service operations strategy to enable Stack AV Operations.

This position is located in New Stanton, PA but requires 50-70% travel.

Responsibilities:

• Conduct detailed inspections and routine maintenance of vehicle systems, including chassis, suspension, brakes, steering, and throttle.
• Diagnose and repair mechanical issues specific to autonomous vehicles like sensor installation and alignments.
• Collaborate closely with Fleet Operations and respond to fleet blocking issues in a timely manner.
• Work cross functionally with Engineering & Hardware teams to deliver diagnostic solutions on complex issues.
• Experience with vehicle maintenance including diagnostic and repairs.
• Travel as business needs require in order to provide service coverage (50-70%).

• Compensation: $35.00 – $42.00/hr + Annual Bonus 
• $0 Healthcare Premiums: Stack covers 100% of Medical, Dental, and Vision for you and your family
• Retirement: 401(k) plan with generous company match and annual profit-sharing contribution
• Time Off: Open PTO policy and 11 paid company holidays

Qualifications: 

• A safety first mindset.
• Clear communication, attention to detail, consistent execution, excellent problem-solving abilities, and disciplined organization skills.
• Experience with diagnosing and repairing modern CAN bus-based automotive systems.
• Functional understanding of tractor/trailer repairs and maintenance including tires, brakes, and air systems.
• Ability to diagnose and repair automotive electrical systems and sensors.
• Ability to obtain and maintain Class A CDL.
• Must be able to pass a DOT Physical and maintain a valid medical examiners certificate.
• Must be able to successfully complete & pass pre-employment background, drug & breath alcohol screens; to include inquiries into prior employment and drug & alcohol testing history.
• Must be able to successfully complete & maintain all requirements for enrollment in the DOT FMCSA Drug & Alcohol Consortium & Clearinghouse.
• Flexibility to work varying shifts and traveling, as required.
• Functional understanding of 49 CFR Parts 379, 390 & 396.

Preferred:

• Current CDL with a good standing driving record (Class A preferred).
• Experience in troubleshooting advanced driver-assistance systems (ADAS).
• Previous Autonomous Vehicle experience.
• Experience with basic hardware networking.
• Experience with Linux / command line.