Company Overview:
We're Zocks, a venture capital-backed AI startup changing the world of financial services, and other industries that value security and privacy. Our founding team built their careers working on real-time communication products, building enterprise platforms, and crafting tools for some of the most security-conscious industries. With experience gained from industry leaders like Twilio, IBM, Microsoft, and Hearsay Systems, we're using AI to bridge human conversations with enterprise systems, starting with financial services.
Our focus, although simple, is powerful: reinventing business operations and transforming the areas that often get bogged down by slow, inefficient processes. Our innovative platform allows people to communicate naturally, while we capture the information they need, so they can avoid data entry, streamline their operations, and spend more time on what matters most: their clients.
Location: Budapest, XI. (On-site Monday to Thursday, Remote on Fridays)
Why we're hiring for this role
As Zocks continues to scale, we're looking for a highly experienced Senior IT Infrastructure Engineer to take ownership of our internal IT infrastructure, security posture, and end-user computing environment.
This is not a traditional IT support role. We're looking for someone who enjoys designing, building, and continuously improving modern IT systems while remaining deeply hands-on. You'll define standards, automate wherever possible, and ensure our infrastructure is secure, scalable, and reliable as we grow.
While you'll spend much of your time improving our infrastructure and processes, you'll also serve as the senior technical owner for complex IT issues. We believe great infrastructure engineers don't just build reliable systems—they stay close enough to day-to-day operations to continuously improve them.
What You'll Own
Infrastructure & Build Processes
Design, build, and continuously improve Zocks' internal IT infrastructure
Standardize and automate provisioning, onboarding, and device lifecycle management
Build scalable IT processes that reduce manual operational work
Evaluate and implement modern infrastructure tools and best practices
Drive continuous improvements across internal IT operations
Identity & Access Management
Own the complete user lifecycle across internal systems
Design and maintain secure SSO and identity management solutions
Implement role-based access control (RBAC) and least-privilege principles
Continuously review and improve access governance and security
Endpoint Management
Own MacBook and Windows device management using modern MDM platforms
Build secure baseline configurations and automated deployment workflows
Define compliance policies and endpoint hardening standards
Manage the hardware lifecycle from procurement through retirement
Network Infrastructure
Design, maintain, and optimize secure office networking
Monitor performance, reliability, and availability
Troubleshoot complex networking and connectivity issues
Continuously improve network architecture and resilience
Security & Compliance
Drive a security-first approach across our internal infrastructure
Continuously improve endpoint, identity, and network security
Own vulnerability management, patching, backups, and disaster recovery
Monitor security events and proactively reduce operational risk
Support internal and external compliance initiatives and security best practices
Google Workspace & Collaboration
Own Google Workspace administration and security configuration
Manage users, groups, permissions, and collaboration tools
Improve automation and integrations across our internal platforms
IT Operations & Support
Act as the senior technical escalation point for complex IT issues
Resolve infrastructure, endpoint, identity, and networking challenges when needed
Identify recurring issues and eliminate them through automation and process improvements
Continuously improve the employee IT experience rather than simply resolving tickets
Vendor & Technology Management
Manage relationships with US-based IT vendors and service providers
Evaluate new technologies and recommend improvements
Coordinate procurement, renewals, and technical escalations
Documentation & Technical Leadership
Build and maintain high-quality technical documentation
Define operational standards and IT best practices
Share knowledge and raise the technical maturity of our internal IT environment
Requirements
5+ years of experience managing modern IT infrastructure
Strong hands-on experience administering both macOS and Windows environments
Experience with Identity & Access Management, SSO, and Zero Trust principles
Strong experience with Google Workspace administration
Experience with endpoint management platforms such as Jamf and/or Microsoft Intune
Solid networking knowledge and strong troubleshooting skills
Strong understanding of endpoint security, hardening, vulnerability management, and patch management
Experience designing scalable IT processes and automating operational workflows
Comfortable balancing strategic infrastructure work with hands-on operational support
Strong ownership mindset with exceptional attention to detail
Fluent English and Hungarian
Nice to Have
Experience in a startup or high-growth technology company
Experience with scripting and automation (Bash, PowerShell, Python, Terraform, or similar)
Experience with cloud identity platforms such as Okta or Microsoft Entra ID
Familiarity with security frameworks such as ISO 27001 or SOC 2
Interest in AI and emerging technologies
What we offer on top of our competitive base salary:
-Premium Health Insurance
-SZÉP-card
-L&D contribution
-AYCM package
-Employee equity program
-Extra PTO
-Home office support
-Your lunch is on us when you are in the office
-Fully stacked office snacks
Location: Budapest, XI. (On-site Monday to Thursday, Remote on Fridays)
We are an equal opportunity employer and never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. At Zocks, we value diversity and believe that it enhances our creativity, innovation, and overall success. We encourage all qualified individuals to apply.
