Who We Are

Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.

Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.

About the role

As a Forward Deployed Engineer within Go-To-Market, you will lead complex customer engineering engagements from end to end, spanning large-scale migrations, integrating Notion with third party systems and tools, and production AI/agentic deployments.

You’ll embed with enterprise customers to design and build solutions that integrate Notion deeply into their technical and operational environments. This includes writing and maintaining custom code, designing and deploying production-grade custom agents and AI workflows with MCP, Agent APIs, and Notion’s automation and execution infrastructure, building data pipelines, and resolving complex challenges around scale, permissions, and governance.

Your work as a customer-facing engineer will help shape best practices for how we support complex customer needs and ensure Notion’s platform is ready for scale.

This role is based in Tokyo, Japan. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We're looking for someone who's excited to work alongside the team during those days.

What you'll achieve

• Own the hands-on technical delivery of customer engagements, including deep technical discovery, requirements gathering, solution design, and end to end implementation.

• Act as a trusted technical advisor, helping customers make informed architectural decisions and identify opportunities to expand and deepen their use of Notion.

• Design, build, and operate custom agents, integrations, automations, and data pipelines that connect Notion with customers’ systems and workflows.

• Lead the design and execution of large-scale content and data migrations, including discovery, scoping, data modeling, transformation logic, validation, and post-migration optimization.

• Work closely with client stakeholders to gather business and technical requirements and translate them into well-architected solutions that maximize the value of the Notion platform within their broader technical ecosystem.

• Design and build customer integrations, automations, and custom tooling as a part of Notion implementations.

• Design and operate feedback loops with Product, CX, and Engineering, translating real-world implementation challenges into actionable insights, technical requirements, and tooling improvements that directly influence Notion’s Product Roadmap and our Customers

• Build foundational discovery frameworks, technical standards, and internal tooling that define how Services delivers complex migrations and implementations at scale.

• Contribute to the evolution of the Services team by developing repeatable methodologies, scoping artifacts, internal tooling, and contributing best practices as the team and customer footprint grow.

Skills you'll bring

• 4+ years of experience in a customer-facing engineering role, forward deployed engineering, or similar role, preferably in a SaaS or enterprise software environment.

• Fluency in at least one programming language such as TypeScript/Node.js, Python, JavaScript, or Java, and comfort shipping scripts, tools, and integrations rather than only advising.

• Practical experience building with APIs and data integrations (auth, pagination, transforms, error handling, idempotency), plus fluency with formats like JSON and YAML and query languages like SQL.

• Strong technical judgment and operating discipline: you design for permissions, governance, observability, and safe action execution.

• High agency and learning velocity: you move comfortably between paid delivery and investment work, build leverage through reusable patterns, and use AI tools to raise the quality of your thinking and craft.

• You are a native-level Japanese speaker with business-level English proficiency (including spoken English)

Nice to Haves

• Experience working in SaaS professional services, preferably in a startup or high-growth environment.

• Experience deploying AI agents autonomously in complex coding or business workflows.

• Background in developing technical frameworks, discovery methodologies, or internal tooling from the ground up.

• Strong history of collaboration with product and engineering teams, including influencing roadmaps or architectural decisions.

• Experience supporting pre-sales or early engagement phases, including technical discovery, migration scoping, feasibility analysis, effort estimation, and building prototypes or custom scripts to validate approaches.

• Strong track record of successful enterprise customer implementations.

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A Note on AI

You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.

Equal Opportunity & Accommodations

We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.