Senior Solutions Engineer

The Role

As a Senior Solutions Engineer, you will play a critical role at the intersection of data, technology, and customer impact. You will lead the design and delivery of scalable, reliable, and high-impact technical implementations for our enterprise clients.

Working with diverse and complex datasets across industries, you’ll build and optimize end-to-end analytics solutions that directly influence how customers engage with the Forma platform. You’ll partner cross-functionally to identify opportunities, scope high-value solutions, and deliver outcomes that drive measurable business impact.

This is a highly visible, client-facing role that combines hands-on technical expertise with strategic thinking.

What You’ll Do

• Lead strategic technical engagements with enterprise clients, guiding solution design for complex business challenges using the Forma platform
• Design, build, and optimize scalable data architectures, pipelines, and workflows (e.g., PySpark, Databricks)
• Translate business requirements into robust, production-ready data solutions
• Design and deliver custom code and customer-specific integrations to extend the Forma platform for unique client requirements
• Partner with Professional Services to extract, transform, and analyze client data to optimize incentive compensation and sales performance strategies
• Collaborate with Product, Engineering, and Customer Success to deliver high-quality, actionable datasets and insights
• Drive improvements in data infrastructure, performance, scalability, and reliability
• Identify opportunities to standardize and productize repeatable solutions
• Mentor and support junior team members; contribute to internal best practices and knowledge sharing
• Act as a trusted technical advisor to both internal and external stakeholders

What We’re Looking For:

Required

• 5+ years of experience in a technical role such as Solutions Engineer, Analytics Engineer, Data Engineer, or Sales Engineer
• Strong proficiency in Python and SQL, with experience writing efficient, production-grade code
• Experience with modern data lakehouse architectures (e.g., Databricks, Snowflake) and a solid understanding of performance and cost optimization
• Experience building and maintaining scalable data pipelines and workflows
• Strong customer empathy and a passion for delivering user-facing data products
• Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders
• Proven ability to operate in a fast-paced, cross-functional environment and manage competing priorities
• Strong problem-solving skills with a solution-oriented mindset
• Demonstrated curiosity and commitment to continuous learning

Nice to Have

• Experience with machine learning, predictive analytics, or optimization models
• Familiarity with BI tools (e.g., Tableau, Looker, Power BI)
• Experience with cloud platforms (AWS, Azure, or GCP)
• Experience integrating with Salesforce or working with financial / sales data
• Prior experience in ICM (Incentive Compensation Management), SPM (Sales Performance Management), or sales operations

What Success Looks Like:

After 30 Days:

• Develop a strong understanding of Forma’s platform, including client-facing features, data flows, and core use cases
• Build working knowledge of our data architecture, repositories, and tooling (e.g., Databricks, S3, GitHub)
• Establish relationships with immediate team members and key cross-functional partners (Product, Engineering, Customer Success)
• Begin contributing to scoped technical tasks and internal data workflows with guidance
• Begin building context on customer implementations, common challenges, and solution patterns

After 60 Days:

• Participate in client engagements and internal solution discussions, building familiarity with customer needs and communication patterns
• Independently execute well-defined technical tasks with high quality and reliability
• Collaborate with cross-functional stakeholders to understand requirements and translate them into technical solutions
• Begin contributing to medium-complexity data pipelines, transformations, or analyses with guidance
• Begin identifying opportunities to improve existing implementations or workflows

After 90 Days:

• Actively contribute to client-facing conversations, providing technical input and solution recommendations
• Independently scope, design, and implement data solutions for customer use cases
• Own delivery of medium-complexity solutions end-to-end with minimal guidance
• Demonstrate strong problem-solving and sound technical judgment in ambiguous situations
• Proactively identify and drive improvements in data workflows, performance, and scalability
• Begin establishing credibility as a trusted technical partner to internal teams and customers

Long Term:

• You consistently deliver high-quality, scalable solutions that drive measurable customer outcomes
• You become a trusted advisor to clients and internal stakeholders
• You identify opportunities to improve processes and influence product direction
• You elevate the team through mentorship and technical leadership

Additional Job Info:

• This position is for an existing vacancy
• Salary range: $110K - $150K CAD