Senior Deal Desk Analyst (Bay Area, Mountain or Central Time Zone)

The Role:

Eve Legal is an AI-powered platform transforming how plaintiff litigation firms operate. As we continue to scale our products, customer base, and go-to-market organization, the Deal Desk Analyst plays a critical role in ensuring commercial transactions are executed efficiently, accurately, and in alignment with company policies. Partnering closely with Sales, Customer Success, Finance, Legal, and RevOps, this role helps drive operational excellence through sound deal guidance, process optimization, and data-driven decision-making. As a foundational member of the Deal Desk team, the analyst will contribute directly to building the systems, processes, and commercial rigor needed to support Eve's continued growth and scale.

Core Responsibilities

• Manage deal workflows across new business, renewals, and expansions from intake through booking, ensuring accuracy, compliance, and timely execution.
• Review pricing, discounting, contract terms, and billing arrangements for alignment with commercial policy, financial objectives, and revenue recognition requirements.
• Administer approval workflows, escalating non-standard transactions and complex deal structures while maintaining visibility into high-priority opportunities.
• Partner with Sales, CS, Finance, Legal, and RevOps to support renewal strategy, retention, expansion, and successful execution of commercial agreements.
• Identify inefficiencies within the quote-to-cash lifecycle and develop scalable, repeatable processes that improve operational consistency and audibility.
• Track Deal Desk and renewal performance metrics, analyze trends, and leverage insights to drive continuous process improvement.
• Evaluate AI-powered tools and automation to streamline quoting, approvals, contract review, and deal analysis while championing a continuous-improvement mindset.

Required Qualifications

• 5+ years of total experience incorporating both Operations and execution; in deal desk, sales operations, Renewals Operations, commercial operations, or a related function in a high-growth B2B SaaS environment.
• Proven track record turning undefined, manual processes into repeatable, scalable and repeatable automated processes.
• Hands-on experience with CPQ tools (DealHub preferred), CRM platforms (HubSpot or Salesforce).
• Strong financial acumen: comfortable with deal modeling, margin analysis, discount governance, and revenue recognition principles.
• Understanding of SaaS revenue retention concepts, including GRR, NRR, renewal forecasting, and the commercial drivers of retention and expansion. 
• Experience leveraging AI-powered tools and automation to improve operational efficiency, streamline workflows, and support scalable business processes. 
• Ability to communicate complex commercial topics clearly and effectively to a variety of stakeholders, adapting messaging to the needs of different audiences. 
• Demonstrates initiative and sound judgment, with the ability to move work forward and make thoughtful decisions in evolving or ambiguous situations. 

Preferred Qualifications

• Experience in a high-growth B2B SaaS startup (Series A–C preferred).
• Experience building or scaling Deal Desk, Commercial Operations, or Quote-to-Cash processes.
• Familiarity with SaaS metrics such as ARR, ACV, NRR, GRR, and subscription billing models.
• Experience supporting complex commercial transactions, including enterprise, multi-year, and non-standard deals.
• Advanced proficiency with Excel/Google Sheets and experience with BI/reporting tools.
• Experience with HubSpot, DealHub, or similar CRM and CPQ platforms.
• Experience leveraging AI tools and automation to improve commercial operations and workflow efficiency.
• Bachelor's degree in Business, Finance, Accounting, or a related field (or equivalent experience).

Location 

Due to our sales teams being fully distributed, the ideal candidate will reside in the Mountain or Central time zone. If a candidate is in the Bay Area, they will work in a hybrid capacity in our office in San Mateo 3 days per week 

Compensation 
Base + Equity

Tier 1: Bay Area $140,000 - $180,000
Tier 2: Denver, Chicago, Phoenix, Dallas, Houston, Austin: $120,000 - $160,000 
Tier 3: Other $110,000 - $150,000