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Medical Information Associate / MSL - Ather Product Testing

Remote
Synthio LabsBengaluru, IN3 hours agoWebsite
Fresh
Part-time
Entry / Junior
Medical Affairs / Product Testing

Compensation

Salary undisclosed
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Description

We’re building the next generation of conversational voice and video AI for life sciences—intelligent with 100% regulatory compliance. Our AI medical experts help pharma teams engage doctors, support patients, and unlock insights faster than ever before. We’ve just raised our seed, signed our first customers, and are scaling fast. If you're excited about building real-world AI in an early stage startup and shape not just our product, but our identity and culture —this is your moment.

We move like owners. Everyone at SynthioLabs has the autonomy and the responsibility to drive projects, challenge decisions, and push things forward. We don’t wait for permission. If you see a gap, you fill it. If you see a better way, you try it.

We ask “why” until we get to the root. We explore new ideas, research papers, every single edge case and anything that sharpens our understanding.

We use AI like a second brain. From writing code to writing docs, debugging flows to exploring new ideas, AI is part of our daily rhythm. Everyone here gets hands-on with the tools, learns how to prompt better, and treats AI as a teammate.

Overview


We are looking for a Part-Time Medical Information Associate / MSL to support testing and medical validation for our Ather product line. This role is critical to ensuring our AI medical experts are clinically accurate, medically relevant, and 100% compliant.

You will work closely with Product, Engineering, and Medical Affairs to test conversational AI outputs, review medical information accuracy, create gold-standard responses, and flag compliance risks. This is a flexible, part-time role ideal for someone with a strong medical/pharma background who wants exposure to cutting-edge AI in life sciences.

Responsibilities


Medical Accuracy & Product Testing
  • Test Ather product conversations for medical accuracy, clinical relevance, and tone for HCPs.
  • Review and validate AI-generated responses against approved medical references, PI, and scientific literature.
  • Create and maintain gold-standard Q&A sets, test scripts, and edge cases for medical information queries.
  • Identify and document medical inaccuracies, hallucinations, and compliance risks.

Compliance & Quality
  • Ensure all responses adhere to medical-legal-regulatory (MLR) standards and pharma compliance guidelines.
  • Flag adverse events, off-label queries, and product complaints as per pharmacovigilance SOPs.
  • Collaborate with medical team to define guardrails and approval criteria for AI outputs.

Cross-Functional Collaboration
  • Work directly with product and engineering teams to provide medical feedback and improve model performance.
  • Translate complex medical queries into structured test cases and evaluation criteria.
  • Contribute to medical knowledge base and content curation for Synthio products

Qualifications


Education
  • Advanced degree in Life Sciences - PharmD, MBBS, BDS, M.Pharm, M.Sc Pharmacology / Life Sciences, or equivalent. MSL / Medical Information background preferred.

Experience
  • 3-5 years of experience as Medical Information Associate, MSL, Medical Affairs Associate, or Medical Reviewer in pharma / healthcare.
  • Strong understanding of medical information workflows, MLR review, and pharma compliance.
  • Experience in literature search, fact-checking medical content, and referencing (PubMed, package inserts, etc.).
  • Familiarity with AI tools, LLMs, and prompt evaluation is a strong plus.

Skills
  • Excellent attention to detail and critical thinking for medical accuracy.
  • Strong written communication - ability to write clear, HCP-friendly medical responses.
  • Comfort working in a fast-paced, early-stage startup environment with flexible hours.
  • Ability to work independently, 15-20 hrs/week, with overlap with US hours as needed.


What Makes This Role Unique


  • Directly shape the safety and accuracy of AI medical experts used by real pharma teams.
  • Blend medical affairs expertise with cutting-edge AI product testing.
  • Flexible, part-time, remote role with high ownership and direct access to founders and product team.
  • Be part of building the next generation of compliant AI for life sciences from 0 to 1.

Stack

LLMs
Posted
Oct 28, 2026
Last seen
Oct 28, 2026
First seen
Oct 28, 2026

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