Workplace Coordinator

We are hiring a Workplace Coordinator to join Anthropic as the sole workplace team member in our Zurich office. You will own everything that makes the office run and everything that makes it a place people want to be — from building operations and vendor management to employee experience, events, and food and beverage programming. If you thrive as the person everyone counts on and love wearing many hats, this role is for you.  We have a strong in-person presence at Anthropic, and we care deeply that every office is a place where employees feel welcome, supported, and set up to do their best work.

Responsibilities

Office Operations & Building Management

• Coordinate with and manage vendors who handle day-to-day operations and maintenance of the Zurich office, including janitorial services, deliveries, office supplies, and building repairs

• Address workplace issues promptly (elevator down, restroom flood, HVAC failure, refrigerator not cooling, etc.), engaging the right vendor and keeping colleagues informed until the issue is resolved

• Conduct minor repairs and hands-on maintenance tasks; coordinate vendors for more complex work

• Support HVAC, preventive maintenance schedules, and building system upkeep

• Manage workstation setups for new hires and team changes, including monitors, monitor arms, and ergonomic equipment

• Support office moves, restacks, furniture reconfigurations, and space planning as the team grows

• Partner with Security on emergency response support and help maintain compliance with local safety codes, permits, and inspections

Employee Experience & Hospitality

• Own the day-to-day employee experience for the Zurich office — you are the face of the office and the first point of contact for how things work

• Ensure new hires have a seamless first-day experience: desk ready, equipment set up, office tour, and a warm welcome

• Manage food and beverage programming, including snacks, coffee, catering for meetings, and team meals, keeping offerings fresh and responsive to employee preferences

• Monitor and proactively improve the in-office experience through regular walkthroughs, employee feedback, and observation — fix what is not working before it becomes a ticket

• Respond to requests in our internal ticketing system within SLAs, providing a high level of service through clear, timely, and empathetic communication

• Develop and preserve office culture, norms, and the hospitality standard that makes Zurich feel like an Anthropic office

Events & Programming

• Plan and execute local office events: team gatherings, holiday celebrations, milestone moments, happy hours, and visiting-executive hospitality

• Coordinate with the broader Workplace, People, and Experience teams on company-wide events that have a Zurich component (All-Hands watch parties, offsites, team-building activities)

• Own event logistics end-to-end: space setup, catering, A/V, vendor coordination, budget tracking, and post-event teardown

• Support visiting teams and executives with workspace setup, local recommendations, and logistics

• Bring a hospitality mindset to every event and meeting setup, ensuring the space is welcoming and well-prepared

  Cross-Functional Coordination & Process

• Partner closely with People Operations, Security, the global Workplace team, IT/AV and local vendors to keep the office running smoothly

• Help maintain and improve Standard Operating Procedures so that recurring processes scale as the office and team grow

• Manage multiple competing priorities with clear judgment on what matters most

• Surface issues, risks, and facility needs to the global Workplace team early and clearly

Minimum Qualifications

• Have 5+ years of experience in workplace coordination, office management, hospitality, or building operations

• Have working knowledge of building systems like HVAC, elevators, plumbing, and lighting, and can supervise maintenance, repairs, and services

• Bring a service-minded, solutions-oriented approach and genuinely enjoy being the person who makes things work

• Have experience managing food and beverage service, catering, or hospitality programming in an office setting

• Are comfortable independently managing an office — you have been the sole workplace person at a site before, or are ready to be

• Enjoy rolling up your sleeves, with no task too big or too small

• Have excellent organizational and communication skills, and can manage many competing priorities

Preferred Qualifications

• Have managed workplace projects or programs (HVAC, preventive maintenance, office moves, events) in a multi-building or high-growth environment

• Have planned and executed office events, from small team gatherings to larger company celebrations

• Have experience at a high-growth technology company where processes are being built in real time

• Be interested in artificial intelligence and care that it is developed safely and beneficially

• Have experience managing permit, license, and inspection requirements