Why This Role Matters

What You'll Do

Connect Operators and Technologists

• Build trusted relationships with operators, mission planners, and mission-support personnel.
• Understand how military organizations mission plan, develop courses of action, assess risk, and support operational decision-making.
• Translate operational challenges and user needs into actionable feedback for EXP teams.
• Help engineers and program teams better understand mission workflows, decision cycles, training requirements, and operational constraints.
• Ensure operator perspectives remain visible throughout the development lifecycle.

Drive Operational Adoption

• Support the transition of EXP capabilities into operational environments and sustained mission use.
• Help users integrate new technologies into existing planning and execution workflows.
• Identify barriers to adoption and work with customers and program teams to address them.
• Gather operational feedback and help shape future capability development.
• Evaluate how capabilities perform in operational environments and recommend improvements.

Support Customer Engagement and Mission Success

• Participate in customer meetings, demonstrations, exercises, operational evaluations, and field events.
• Assist with training, onboarding, and customer support activities.
• Help build confidence and trust in EXP capabilities across operational organizations.
• Serve as a trusted interface between operational users and program teams.
• Support customer success efforts that contribute to long-term mission impact and continued program growth.

Shape Requirements and Future Capabilities

• Help identify emerging mission needs and operational challenges.
• Support requirements development and capability prioritization efforts.
• Contribute operational insight to roadmap discussions, proposals, captures, and business-development activities.
• Help Mission Leads and program teams understand where customer missions, operational concepts, and technology trends are heading.
• Ensure operational lessons learned influence future capability development.

What We're Looking For

Required

• Active TS/SCI clearance.
• Experience supporting military operations, mission planning, targeting, command and control, intelligence support, joint operations, expeditionary operations, or related mission functions.
• Experience working directly with operational users and mission stakeholders.
• Strong understanding of how military organizations develop plans, make decisions, and employ capabilities.
• Ability to communicate effectively with both technical and operational audiences.
• Experience building trusted customer relationships.
• Strong communication, facilitation, and relationship-management skills.
• Willingness to travel regularly to customer locations and operational events.

Preferred

• Experience working with Marine Corps organizations is particularly valuable; however, experience across joint, service, or combined military environments is also highly relevant.
• Experience participating in exercises, operational evaluations, demonstrations, or field deployments.
• Experience training users or supporting operational adoption of new capabilities.
• Familiarity with AI/ML-enabled systems, computer vision, sensor processing, mission-planning tools, autonomy, or advanced analytics.
• Experience contributing to requirements generation, concept development, operational assessments, or acquisition activities.
• Bachelor's degree in a technical, military, scientific, or related discipline.

• Company-paid medical, dental, and vision insurance
• Generous Time Off: Enjoy 11 paid holidays, up to 34 days of PTO
• Robust 401(k) Plan: Benefit from up to a 12% company contribution, including a 3% safe harbor, 6% match, and up to 3% additional as a form of profit sharing.
• Student Loan Repayment: Take advantage of our unique option to reallocate a portion of your 401(k) match funds to repay student loans, helping you achieve financial freedom faster.
• Paid Parental Leave: Six weeks of paid leave for the primary caregiver and 2 weeks of paid leave for the secondary caregiver for you to bond with your new family member. 
• Tuition Reimbursement: Pursue further education with up to $5,250/year available to support your continuous learning and growth.
• Referral Bonus Program: Earn rewards for bringing talented individuals into our team.
• Exclusive Entertainment Perks: Enjoy free tickets to sporting events, theater, concerts, and more, adding fun and excitement to your life.
• Onsite Amenities: Stay fit and healthy with our free, onsite fitness center, active workstations featuring treadmill and bike desks, and enjoy our onsite cafeteria with reduced-cost options.
• Inspiring Work Culture: Thrive in a collaborative, creative, and supportive culture where you are encouraged to push boundaries, take risks, and enjoy the rewards.