Quality Analyst - AI Training (US)

We’re looking for detail-oriented Quality Analysts to evaluate and compare chatbot responses and help improve AI systems.

What you’ll do

• Compare responses for accuracy, relevance, completeness, clarity and adherence to evaluation guidelines.
• Identify subtle errors, inconsistencies and missing information, and provide clear, structured feedback and final assessments.
• Apply review guidelines consistently, document findings and work with quality teams to resolve questions or escalate complex cases.
• Meet project quality, productivity and turnaround expectations.

What you’ll bring

• 3+ years of experience in quality assurance, data annotation, content evaluation, testing or a similar role.
• Strong analytical, critical-thinking and problem-solving skills, with excellent written and verbal communication.
• Attention to detail and the ability to follow detailed evaluation guidelines, work independently and manage multiple tasks.
• Comfort working with AI tools, chatbots and online platforms.
• Experience with chatbot evaluation, LLM testing or data-quality projects is a plus.

Engagement
Fully remote for contributors based in the United States. Expected project duration is 16 weeks, with an immediate start. You must be available for 8 hours per day, five days per week, including weekends as required, with two weekdays off and at least four hours of overlap with Pacific Time. Actual workload is project-dependent.