Description

Role Overview We're recruiting native Italian speakers for immediate customer experience (CX) agent testing. You'll place calls and run quality reviews to evaluate our client's conversational AI agent.

What You'll Do

Complete 10 test calls with the CX agent, following the prompts and scenarios provided
Complete 10 QA reviews of calls, assessing accuracy, tone, clarity, and naturalness
Provide clear written feedback on conversation flow and user experience

Schedule & Compensation

Duration: 1-2 hours total
Start Date: Immediate

Requirements

Native Italian speaker
Prior data annotation experience
Able to place calls to an EU, UK, or US phone number
Ability to make clear phone calls with good audio quality
Available to start immediately