Salesforce Administrator

About the role

As a Salesforce Administrator at Anthropic, you will play a key role in building and maintaining world-class CRM systems for our GTM team. In this role, you'll work both autonomously and collaboratively to design and implement tactical and project-related deliverables that support our business growth. You'll work closely with other Revenue Operations team members and business partners to understand requirements and drive strategic solutions, always with a focus on flexibility, maintainability, and scale.

Responsibilities:

• Configure and customize Salesforce to meet business needs 
• Optimize QTC solutions with Salesforce and other systems (Ironclad, Stripe and Metronome)
• Design and develop high quality solutions in an agile environment including partner management, forecasting, territory mapping, internationalization, pipeline optimization, and lead management processes
• Work closely with operations and business partners to understand and refine requirements, objectives, and processes
• Build for scale by designing holistically, with a focus on flexibility and maintainability
• Ensure appropriate controls and documentation are followed to create an effective control environment
• Deal with ambiguity in a rapidly changing business environment, resolve problems and offer impacting solutions
• Configure and maintain other business systems like Hubspot, Apollo, and Clay
• Build and optimize integrations between Salesforce and other platforms

You may be a good fit if you:

• Have 3+ years of Salesforce admin experience
• Have experience implementing and maintaining QTC/CPQ solutions
• Hold Salesforce Basic and Advanced Certifications (Advanced Administrator certification, Advanced Developer or Platform II certification)
• Have in-depth understanding of the capabilities and constraints of the Salesforce CRM application architecture
• Have experience with data migration and integrating Salesforce with other platforms/services
• Have worked with financial systems such as Stripe and Netsuite (Metronome a plus)
• Have basic SQL skills and experience working with data warehouses
• Have proven experience scaling Salesforce implementations in high-growth environments
• Have experience working closely with and implementing solutions for a fast-growing GTM organization.
• Possess excellent analytical skills, combined with impeccable business judgment
• Can communicate effectively with management, sales, marketing, vendors and international teams

Deadline to apply: None. Applications will be reviewed on a rolling basis.