Sanctions Investigator (Remote Mexico) - 1048

The Sanctions Investigations team conducts sanctions investigations to help ensure Etsy and our international community remain in compliance with global economic sanctions requirements. This team sits within Etsy’s Regualted Operations, under the Financial Crimes team and conducts in-depth investigations, handles time-sensitive communications and collaborates with key partners including Legal, Compliance, Payments and support teams to help ensure that Etsy appropriately handles the potential risk of unauthorized goods and financial activity in the marketplace.
This is a full-time remote position, reporting to the Sanctions Investigations Manager. We offer flexible workplace policies that can accommodate work from home candidates.

About the Role
The Sanctions Investigator is accountable and responsible for consistently meeting their individual productivity and quality targets with respect to the workflows that they execute, providing dispositions, investigations and recommendations on alerts relating to sanctions, and politically exposed persons (PEPs). In support of that, the Sanctions Investigator will:

• Understand and enforce Etsy’s Sanctions Policy, acting as an expert point of contact for complex sanctions-related issues.
• Stay up-to-date with training, maintaining in-depth knowledge of Etsy’s evolving policies, product offerings, and shifting risk environment.
• Utilize Etsy’s internal tools as well as vendor tools to review and validate information provided by sellers, escalating concerns or questions to the Sanctions Investigations Manager, as appropriate.
• Communicate efficiently and accurately with sellers about enforcement actions, as appropriate.
• Uphold Sanctions service levels and performance metrics

 
Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

About You
Ideally you'll bring:

• Fluent in English
• Bachelor’s degree preferred
• 2+ years of experience in KYC/B, sanctions, AML, fraud investigation, or other e-commerce risk management experience
• Ability to work well both independently and within a team structure
• Excellent written and verbal communication skills
• Comfortable providing and receiving feedback as a regular practice
• Willing to work either a Sunday-Thursday or Tuesday-Saturday schedule (one weekend shift per week)
• A positive, roll-up-your-sleeves-and-help attitude
• A trust in and commitment to Etsy’s vision, mission and values